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Return to shopDelivery & Return
Effective Date: 01 June 2025
At SaroGenix, we believe in delivering your style quickly and supporting you in the rare case something goes wrong. Here’s everything you need to know about our delivery and return process.
Delivery Information
- Processing Time: Orders are processed within 1–3 business days.
- Delivery Time: Product will be delivered in 5–10 business days depending on your location.
- Prepaid Orders: Shipping starts at ₹68.
- Cash on Delivery (COD): Additional ₹20 fee.
- Courier Partners: We use trusted providers for safe dispatch.
Note: Delivery timelines may vary during festivals or due to unforeseen circumstances.
Returns & Replacements
All products are made to order. We do not accept returns for size issues or change of mind.
We offer replacements if:
- You received a defective, damaged, or incorrect item.
- The print is faded, misaligned, or missing.
- We have no Return Policy. In case of any defective, damaged product, replacement will be given.
- Replacement will be delivered in 5-10 Working Days.
- We have no refund policy.
To request a replacement: Email us at admin@sarogenix.com within 48 hours with your Order ID and clear photos of the issue.
Contact Us
If you have any questions regarding your order or need help with delivery or replacement, reach out to our support team:
- Email: admin@sarogenix.com
- WhatsApp/Call: +91 79722 46653
- Website: www.sarogenix.com