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Return to shopFAQ
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept all major credit/debit cards, UPI, and cash on delivery (COD) for select orders.
Absolutely. All transactions are encrypted and processed through secure third-party payment gateways. We do not store your card or bank details.
Yes! You can enter valid promo or coupon codes during checkout. Discounts will be applied automatically before payment.
If your payment fails, no amount will be deducted. Please retry using a different method or contact your bank. You can also reach us for support.
Order Returns
Since our products are made to order, we do not accept returns for sizing issues or change of mind. However, we do offer replacements for defective or incorrect items.
Go to your order page. If the item is eligible for return, you will see a button labeled “Return.” Click on that button and fill out the return form with the required details.
If your replacement is approved, we will cover the shipping cost for the new item. Return pickup is available for most locations; if not, we’ll guide you with alternate return instructions.
Exchanges are only offered for damaged, incorrect, or defective items. We do not allow exchanges for size or design preference after delivery.